The Information Technology Internship is designed to provide well rounded exposure to IT functions while fulfilling work assignments in a support capacity. The IT Intern will provide basic technical assistance and support in software application development, which includes installing and configuring software components required for the development of prototypes in emerging technologies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Under supervisory guidance, performs assigned tasks, such as providing application software installations and upgrades.
May assist with Web page development, Web content management, Web services development and database design / development.
Assists with troubleshooting and answering IT questions.
Uploads documentation to server-based and Web-based platforms.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output. Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
Must be enrolled or accepted for enrollment in a relevant college degree program at the time the internship will be served - either at the graduate or upper undergraduate level. Enrollment in a Computer Science or Information Technology degree program is preferred. Background check may be conducted. Must have an acceptable GPA.
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Basic knowledge of software applications configuration, development and installation
Basic knowledge of mobile applications development frameworks
Basic knowledge of Web and database design / development
Basic technical skills and aptitude with ability to provide end-user support
Expertise in programming languages like Python and R
Excellent verbal and written communications skills
Ability to employ a customer service approach and to present technical information with clarity to non-technical users
Ability to maintain confidentiality of sensitive information
Ability to be dependable and to meet schedules / timelines
Ability to prioritize projects and services for minimum user interruption and downtime
Well organized, detail-oriented and self-motivated
CERTIFICATES, LICENSES, REGISTRATION
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. Financial background helpful.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public