The Zika Field Support Consultant investigates and reports Zika virus infections among pregnant women and their fetuses and infants in collaboration with the Centers for Disease Control and Prevention (CDC) and state and local health departments. The Zika Field Support Consultant provides support to build capacity and capabilities for local health departments across the United States and its territories, to address the challenges of preventing, identifying, responding to, and reporting Zika outbreaks. This position is responsible for provider outreach and education, community outreach and education, surveillance and reporting, laboratory requests, testing and reporting, and referrals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Conducts outreach to educate and support health care providers, including but not limited to, primary care physicians, pediatricians, obstetricians (OB)/gynecologists, clinics, community hospitals, and other providers.
Supports provider awareness and knowledge of Zika prevention techniques, current Zika testing guidelines and algorithms, Zika patient case management techniques, and reporting and surveillance activities within local jurisdictions.
Cultivates and supports provider champions within OB, pediatric, and family practice networks and forms coalitions of providers and allied health professionals.
Facilitates connections between Local Health Departments (LHD’s), local health care providers, and national and local partners representing clinicians and maternal and child health professionals.
Leverages and builds upon existing and new relationships with immunization networks.
Facilitates CDC’s clinical guidance in an easily accessible format.
Assists with promoting coordination and continuity of care across health care providers, including home visiting providers.
Supports performance measurements, knowledge management and activities related to provider outreach and education.
Communicates and collaborates with partners in the local community, including those representing high-risk populations, providers, local or regional college and university public health programs to develop and disseminate culturally and linguistically appropriate Zika prevention messaging, as well as information on Zika testing, coordination of patient care, surveillance, referral to service, and other Zika-related topics.
Assists with targeted outreach to high-risk individuals within the community.
Assesses the need for educational materials in foreign languages other than Spanish (e.g., Chinese, Vietnamese, Arabic, Tagalog, and Tongan).
In border areas, supports connections to disseminate latest Zika guidance and increase testing of asymptomatic women who travel to Mexico.
Provides workshops for community groups that request information about Zika prevention education.
Participates in community meetings, events, and other forums to share information about Zika.
Increases capacity to complete case investigations, including follow up with patients and providers.
Strengthens LHD coordination with state health agencies regarding roles and responsibilities for completing U.S. Zika Pregnancy Registry and Zika Birth Defects Surveillance forms.
Performs investigation and reporting of Zika virus infections among pregnant women and their fetuses and infants, including Zika virus disease cases with severe clinical manifestations (e.g., congenital infection with microcephaly or other birth defects). Reports to the CDC Zika Pregnancy Registry and Birth Defects Surveillance Systems, through manual and electronic data abstraction.
Performs identification and reporting of clinical data for all eligible cases that meet U.S. Zika Pregnancy Registry case definitions, including pregnant women in the U.S. with laboratory evidence of Zika virus and prenatally or exposed infants, as well as infants with laboratory evidence of congenital Zika virus infection.
Conducts reviews and abstractions of medical and health-related records of Zika-infected women and their offspring.
Provides suggestions to improve surveillance efforts based on the individual LHD’s needs, capabilities, and limitations.
Educates providers and patients on the availability of laboratory testing at local and state public health laboratories.
Educates providers regarding the benefits of utilizing local and state laboratories versus commercial labs for pregnant patients.
Helps disseminate clear guidance to all laboratory test submitters regarding correct protocol for ordering laboratory tests, collecting and labeling specimens, and providing timely results to appropriate stakeholders.
Assists with tracking laboratory test results and data entry of patient information for monitoring and reporting.
Reviews data and reports, and takes action to increase testing of pregnant mothers at risk for Zika.
Improves communication and exchange of data between laboratories, public health departments, providers, and patients.
Supports use of appropriate protocols and “hand-offs” between epidemiology and maternal and child health units and helps identify ways to connect families to maternal and child health services.
Connects affected families to home-visiting programs that do not have income eligibility requirements.
Assists in aligning affected infants with medical homes and routine follow-up.
Provides information regarding mental health /counseling to women and families impacted by a Zika diagnosis.
Assist with development and implementation of referral to service processes when required.
Maintains knowledge of and ensures compliance with all applicable policies and regulatory requirements.
Performs other duties as assigned by LHDs.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Minimum degree requirement of a Bachelor’s degree in nursing (BSN) or related field or equivalent combination of education / experience. Master’s degree preferred. R.N. or MD preferred. Advanced experience in public health, clinical engagement, community outreach, surveillance and reporting, and health care data analytical techniques preferred. Experience with speaking in a community setting and with physicians and other practitioners preferred. Proficiency in a second language is a plus, Spanish preferred.
CERTIFICATES / LICENSES / REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Advanced knowledge in the field of public health and/or health-related science
Ability to consistently exercise discretion and judgment in carrying out numerous public health-related duties
Ability to use public health, health, and data analytics knowledge to analyze, interpret, and draw conclusions based on activities within the local health department
Skilled proficiency in the use of Microsoft Office Suite (i.e., Word, Excel Outlook, Project, etc.)
Ability to work independently, as well as a member of a multidisciplinary team
Exceptional organization skills with ability to effectively manage multiple projects and priorities
Excellent verbal and written communications skills
Exceptional customer service and relationship-building skills
Adept analytical and critical thinking skills
Demonstrated ability to meet deadlines, work independently, stay highly organized, juggle multiple responsibilities, and adjust to new tasks
Ability to travel locally to gather information and meet with stakeholders
Ability to implement a proactive approach to problem-solving
Ability to interact professionally with national, state, and local health department officials, team members, corporate management, and clients of all levels
Demonstrated ability to work under pressure and to meet tight deadlines
Familiarity with health care data analytical techniques
Ability to provide background information about the project, answer questions, and provide updates to CDC, CNI project managers, and local health department staff
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.