Chickasaw Nation Industries

  • Senior Technical Writer

    Job Locations US-VA-Alexandria
    Job ID
    2019-6585
    Category
    Other
    Full-Time/Part-Time
    Full-Time
  • Overview

    The Senior Technical Writer provides support to the United States Patent and Trademark Office (USPTO), Knowledge Management Support Services (KMSS). This position collects technical data and information and develops, writes and edits customized reports, user guides, training materials, presentation materials, process flow charts, procedural data and marketing materials.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Essential duties and responsibilities include the following.  Other duties may be assigned.

     

    Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

     

    Collects technical data and information and develops, writes and edits customized reports, user guides, training materials, presentation materials, process flow charts, procedural data and marketing materials.

     

    Observes activities, interviews personnel and reviews materials to become familiar with services and production methods.

     

    Organizes material and completes writing assignments according to standards regarding order, clarity, conciseness, style, and terminology.

     

    Provides materials in appropriate format for carious means of dissemination (e.g. paper, electronic and web).

     

    Reviews materials and recommends revisions or changes in scope, format, content and methods of dissemination.

     

    Edits, standardizes, or makes changes to materials prepared by other personnel.

     

    May select photographs, drawings, sketches, diagrams, and charts to illustrate material.

     

    Responsible for aiding in own self-development by being available and receptive to any training made available by the company.

     

    Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output. Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

     

    Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.

     

    EDUCATION/EXPERIENCE REQUIRED

    Bachelor’s degree in English, Journalism, Communication or related field and five (5) years’ of experience; or equivalent combination of education / experience. Demonstrated experience in the development of user friendly technical documentation. Experience in maintaining and updating web site content. Experience using Dreamweaver.

     

    CERTIFICATES / LICENSES / REGISTRATION

     

    JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

    Demonstrated competency in working with a wide range of government departments with diverse business needs, interests, expectations and requirements

    Knowledge using Dreamweaver

    Skilled proficiency using Microsoft Office Suite (i.e., Word, Excel, Outlook, etc.)

    Thorough knowledge of technical writing techniques / practices with understanding of key business processes

    Demonstrated knowledge of design and maintenance software development related to product documentation and communication

    Ability to communicate and translate communication and documentation needs to business and technical teams

    Exceptional skills in researching, writing, reviewing and editing technical documents and other materials

    Excellent verbal and written communication skills with ability to use correct grammar, spelling and usage of the English language

    Excellent customer service and relationship-building skills with ability to work well with others for the successful achievement of goals

    Detail-oriented with ability to plan, organize, coordinate and execute work

    Ability to meet deadlines and work under pressure in situations where diverse demands are involved

    Ability to work both individually and in a team environment

     

    LANGUAGE SKILLS

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

     

    MATHEMATICAL SKILLS

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

     

    REASONING ABILITY

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

     

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

     

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